Insights Leadership Journey

Insights is a Leadership thought series and journey. Find all our recent Insights here. Find 30 carefully crafted Insights (click here) addressing the challenges faced by today’s leader.

Our Insights are succinct yet powerful building on meaningful quotations, a context for reflection and probing questions prompting leader action. Insights will challenge your thinking and encourage you to powerful actions.

In addition, our Insights Leadership programme builds on core values that enable leaders to thrive in a changing world of work. The values we explore include:

• Focus and awareness

• Perseverance

• Leading by example

• Serving and empowering

• Creativity & innovation

Leadership Tips

Enjoy our interesting Leadership tips(click here) that stand the test of time. 

Programmes

Insights Leadership Programme - this is a program that focuses on leadership development and growth. Conducting 360 assessments before and after to see how these strategies and changed thinking have helped your self and teams perspectives of leaders in the team. 

Pons Process Consulting offer the following training and development programmes both internally and on a public course basis. The programmes are typically customised to client requirement to ensure effective and measurable improvements from the programmes:

Customer Service Awareness - clarifies the nature of customer relationships / "mindsets", reviews current service, unlocks service improvement opportunities. It focuses communication, presentation & deportment. It facilitates a customer service ethic and develops ways to "wow" the customer.

Self-Management - based on modules that will motivate the individual to conduct self-assessment, consider vision / direction, review team style, time management, thriving under stress, improving personal creativity & planning change.

Customer Service (S/NVQ 2 & 3) - a comprehensive 6 to 9 month project improvement drive by the individual learner. Monthly group sessions and one-to-one assessment ensure individual learners achieve individual development objectives and measurable organisation benefit.

Practical Management- a dynamic and structured approach to demonstrating competence in managing people, resources, processes and change. Focused at mid management. Driven through improvement projects that ensure improved individual and organisation performance.

Interpersonal Skills Development - a range of programmes that improve communication, presentation skills, conflict management, negotiation, mentorship and performance management. Using Covey principles.

Project Management (NVQ 4)- learners work a physical work based project using all the skills of a project manager. Covering MS Project, project leadership, scope & planning, tools & techniques, monitoring & evaluation.

Managing Discipline / Counselling Effectively- comprehensive skills based programmes that ensure learners understand their role as managers, the concepts of incapacity & misconduct, how to manage warning / counselling. Learning through practical case studies and role-plays.

Measurable Management- a 6 month junior to mid management programme that will require the learner to apply all aspects of the programme to his work place. Group sessions and one-to-one assessment ensure ideas logged are managed to the benefit of the organisation.

Managing the Disciplinary Enquiry- for the investigator and chairman of the enquiry, this programme will provide practical opportunities to review cases, develop a line of questioning, chair enquiries, assess results and write up the findings.

Team Leadership- a process for developing facilitation, problem solving, creative approaches to structured team development. The programme also covers team performance measurement and making improvement ideas work.